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Public Information Receptionist

The Jewish Community Center is a dynamic non-profit organization that promotes and develops an appreciation for Jewish culture, values and heritage through services for all ages and interests. A well organized individual is desired who is looking for a position where they can make a difference and be a part of a team in an enjoyable work setting. Ideal candidate will be positive, friendly, outgoing, proactive, a team player, experienced at providing excellent customer service in an intergenerational community setting, multi-tasking and computer skills must be a strength, being detail-oriented is helpful.

RESPONSIBILITIES INCLUDE:

· Handle all reception customer service in a manner that is courteous, friendly and efficient. Includes phone, in person, and email forms of communication
· Prepare materials and be informed to respond to all inquiries about JCC programs and services
· Maintain a thorough information and referral system for requests about Jewish and general community services
· Manage and maintain agency multi-line phone and voice mail system
· Maintain orderly and attractive appearance of lobby and marketing materials and keep updated
· Coordinate room reservation scheduling system for the many events that take place
· Take registrations and sell tickets for JCC programs
· Monitor security system and maintain check in procedures for all visitors
· Assist with office supply orders and other projects as needed 

QUALIFICATIONS:

- Experienced at providing excellent customer service
- Computer knowledge, email, database and word processing skills required.
- Work well independently and as part of a team.
- At least two years similar office work experiences.
- Good organization and multi-tasking skills essential
- Knowledge and sensitivity to facility security essential
- Must be punctual and reliable and have professional attitude and composure.
- Knowledge of Jewish values, culture and history a plus.

This is a full time union (SEIU) position. Excellent benefits including health, dental, vacation, holidays, discount on children's services fees. Hours are 9 – 5 Monday through Friday. To apply, please email resume and letter to jobs@jcceastbay.org or fax to 510-848-0170. No Calls Please.

Become a Volunteer

The JCC committed volunteers have helped shape the vibrant Jewish Community Center we are today. We encourage volunteering in many different areas of our programming. Support our JCC center by becoming a volunteer.

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